Frequently Asked Questions
I receive questions about my items and policies. Here are some of the questions that have been asked fairly often.
If you have a question, please send me a message so that I may respond to you with an answer.
Can I return an item if it breaks?
I stand behind my work and guarantee my handcrafted jewelry for at least one year of normal use. Occasionally a piece may break. If that should happen, please let me know. I will try to repair it if it has been less than one year since your purchase. Please contact me to let me know what happened, and to see if I can repair it.
How do I decide the best length of a lanyard for me?
I have sold many fashion lanyards in my shop over the last eight years. Most of my orders are for 36" lanyards. I provide choices to my customers of 32", 34" and 36" lanyards. These measurements are all the way around the strand of beads or chain plus the drop of the lanyard focal beads and clasp.
To decide which length you need, measure with a tape measure from the middle of the back of your neck to just below the breast in the middle of your body. Then double that number. For me that length is 17", and I am 5'6" tall. That means I should wear a 34" lanyard.
For a more comprehensive discussion of this, visit my blog article about how long a lanyard should be.
How do I decide if I should get a single magnet or double magnet style on a magnetic badge reel?
My single magnet badge reels have a small neodymium magnet in the piece that goes under the garment. A plain metal disc is attached to the back of the badge reel. It allows the magnet to adhere to it, but has no intrinsic magnetic power of its own. These work for most of my customers. It is great for carrying an id badge without keys on a blouse, jacket, lightweight sweater or lab coat.
My double magnet badge reels have an additional neodymium magnet attached to the metal disc on the back of the badge reel. Use this type if you wear heavy sweaters or jackets, or if you carry keys along with your id badge. Read more about this in my blog article on the benefits of a double magnet badge reel.
Do you have a newsletter that will keep me up to date on new items and sales?
I do publish a newsletter. You may sign up to receive it by going to my sign-up page or by using the sign-up link at the bottom of my web in the footer. When you sign up you will receive a coupon code to receive 15% off of your order.
What are the differences between the different styles offered on the back of a badge reel?
- Belt Clip Style - This is the traditional style of backing on most badge reels. The metal clip slides onto your garment into a pocket or the collar.
2. Swivel Clip Style - This backing is an alligator clip that swivels in any direction. These clip onto your garment just about anywhere you would like. This type of badge reel is very secure.
3.Single magnet style - The backing is a non-magnetic disc glued to the badge reel. It is secured to the garment by means of a small magnetic attachment that is placed behind the clothing.
4. Double magnets style - This backing is the same as the single magnet but has an additional magnet glued to the back of single magnet version. These are handy if you carry lots of keys.